Need Help?

Our trained technicians are happy to provide assistance with issues you may be experiencing with your software or hardware.

During Business Hours (8:00am to 5:00pm CST):
Phone: (866) FASTECH (327-8324),
press 0, then hold for the operator
Fax: (618) 692-0919

Note: E-mail support requests received after normal business hours will be handled on the next business day.

After Business Hours:
Follow this procedure to receive after hours support of your system:

  • Call the after hours support phone number issued at the start of your Extend program
  • Leave your name, company name, a phone number you can be reached at, the system’s serial number, and a brief description of your issue with the attendant. A FASTech service engineer will return contact as soon as possible.