FASTechnology Group provides support for all of our products 24 hours a day, seven days a week.  A trained Technician is always on call to provide assistance with any problem you may be experiencing with your systems.

During Business Hours (7:30am to 4:30pm CST):
Phone: (618) 692-9797, then hold for the operator
Fax: (618) 692-0919 E-mail: support@fastechgroup.com

Note: Please allow up to one business day for a response to e-mail support.  However, most responses will be within the hour.  E-mail support requests received after normal business hours will be handled on the next business day.

After Business Hours:
Follow this procedure to receive after hours support of your system:
> Call the after hours support phone number (800-700-6726)
> Leave your name, company name, phone number, the system's serial number, and a brief description of your problem with the attendant.
> Hang up.  Our phone system will automatically page the Technician on call who will then call you as soon as possible.